Telesales Executive DHL

Telesales Executive

Ref.: MEA - 11030
At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

DHL Express, one of the business units of DHL, takes care of global dispatch and delivery of parcel and express shipments. Come discover the unique, international spirit of DHL in an atmosphere where your commitment is recognized and rewarded.

Role Purpose:

Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment.
Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.

Primary Responsibilities:

•Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business, Act as Tele Sales customers’ main contact for DHL. Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business, Open new accounts and ensure they trade profitably.
•Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment.
•Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.
• Act as Tele Sales customers’ main contact for DHL, responding and satisfying their sales and post sales requirements.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential

Skills/ Qualifications:

•0-2 years of experience in area of responsibility.
•Excellent English Language Skills.
•Selling Skills
•Customer Service Oriented.
•Excellent Communication skills.
•Very good computer skills.
•Ability to learn and apply new systems.
•Egyptian Nationality is a must.

apply
http://www.dhlegypt.com/en/careers/operations.html